federated car care code of ethics

---

Perform high-quality diagnostic and repair service as a fair price, using Federated parts. 

 Dedicated to customer service. 

Exercise reasonable care with the customer's property while it is in our possesion.

Obtain prior authorization and provide a price estimate for work performed.

Provide a system for fair seetlement of customer complaints, should they occur.

 Maintain the highest professional standards of the automotive service profession. 

 Uphold the integrity of all members of the Federated Car care program.